Preface...016
Introduction...018
ATTRACT ME
01 “We need your help”...022
02 How to wow a candi-date...024
03 Why does GE do campus recruitment at Fairfield Universi-ty …...026
04 Performance and brand ...027
05 Hiring is more an art than a science...028
06 Look behind the CV...029
07 I wanted to say, “You are hired”…...031
08 “A lot of us are very good at our jobs …”...032
09 The candidate was late...033
10 Verify or trust? ...034
11 Backed out from a job offer...035
12 My best career decision ever...037
13 Career change...038
14 You can choose your boss!...039
15 … Press click!...041
16 What the heck: Just try...043
GET ME STARTED
17 Wise beyond her years? ...048
18 It’s all in the atti-tude...049
19 Introvert and extro-vert...050
20 Dear introverts...055
21 An introvert learns to get social...056
22 How to succeed early in career...058
23 Read between the lines ...059
24 Make the best of the situation...060
25 Are you shaping your culture, or is culture shaping you? ...061
26 Number one priority as a newcomer...062
27 Building a relationship of trust ...063
28 We are all in the same boat...064
29 The first step is the hard-est...065
30 “I want to take over my boss’s role in 12 months”...066
31 Stuff managers wish you knew...067
DEVELOP ME
32 Finding the right lead-er...072
33 Betting on people...073
34 Help your people fly!...075
35 Being a management trainee...076
36 Talent hoarder or talent master?...078
37 Being a manager of people is like being responsible for a classic car...079
38 Are you a blocker?...080
39 The six-month itch...082
40 Speak up! Be heard! ...083
41 Step into the spot-light...085
42 Networking...087
43 It’s about trust...088
44 A helping hand...089
45 Books we love ...090
MANAGE MY PERFORMANCE
46 Talent is not enough...096
47 People who can do the work...098
48 Performance is not enough...099
49 One shot...101
50 Speak up … but do it right...102
51 Rise above office poli-tics...103
52 Some are great at “showing up”… ...105
53 Is it ever okay to mi-cromanage? ...106
54 I micromanage and that’s okay...108
55 What if a micromanager gives trust first?...110
56 It’s about focus...112
57 Feedback for suc-cess ...113
58 Giving feedback ...115
59 Managing poor perfor-mance...116
60 Why are incompetent bosses (IB) everywhere? ...118
61 In some organisa-tions ......119
62 Stop thinking about your success, and start think-ing about the
success of others...120
63 Happy end-ings...121
64 “When people make mistakes, the last thing they need is
discipline.” — Jack Welch ...122
ENGAGE AND MO-TIVATE ME
65 “Would you like to help?” ...126
66 I want a friend. I need a lead-er! ...128
67 Companies can have big hearts...130
68 Treat others how you would like to be treated: Why it doesn’t
always work!...131
69 The quiet place...132
70 Once I give trust, it’s yours to keep or lose...134
71 I don’t trust people who can’t say sorry...135
72 Because “You can”...136
73 The prize is not the fish...138
74 How often have I missed an oppor-tunity …...139
75 I don’t volunteer for extra work ...141
76 The man who was too busy to com-plain...142
77 Be grateful for your work...143
78 Don’t just focus on engagement; focus on improving the business...144
APPRECIATE ME
79 The premi-um ...150
80 Appreciation at work...151
81 “I’m proud of you”...152
82 We offered him a big promotion, and …...153
83 “Jeff, can you cover Aileen?” …...154
84 It’s Friday, 5.00 pm and boss is calling for a meet-ing!...155
85 Here’s some stuff many employees won’t tell their bosses, but wished
they knew...156
86 Don’t be a hostage of the amygda-la...157
87 Some wel-come my honesty until I am honest with them …...159
88 Dignity of work...160
89 You don’t hire someone to join your family...162
90 Stupid things I’ve done...164
BID ME FAREWELL
91 The part of my job I hate the most, but must get right...168
92 I remem-bered a retrenchment exercise...171
93 When you get retrenched, pick yourself up...172
94 Will you work for a brilliant jerk?...174
95 Shining star...175
96 Why retire at 56 when retirement was at 65? ...176
97 Loyalty at what cost? ...178
98 What is a leader?...179
FAMILY AND FRIENDS
99 The Green Spot...184
100 Kindness in the workplace ...185
101 When I help, I get back more than I give …...187
102 Money can-not buy time…...188
103 What do you splurge on? ...190
104 Chase after something bigger than you...191
105 Defining success...193
106 Lessons from life after work...194
107 How do you quit a smoking habit that is 40 years old? ...195
108 Try again...196
109 My mom is in her 80s and lives by herself...198
110 Money and memory...199
111 The 10 most important lessons I’ve learned so far ...200
112 Better Halves...201
Closing...205